Dead Air · The Board
BAKED RUN · ADAPTER fake · TIER 1
FAIL
0 PASSED2 FAILED1 ERRORED1 OVER BUDGET RUNTIME (STRUCTURAL) 9.46 s / 120.00 s
The Call Set
TURN 0
call_start
user_speech_start
user_speech_eos TRIGGER vad_silence
user_transcript “Book me with Dr A at 9am on July 1st.”
llm_first_token
agent_speech_end
call_end
TRANSCRIPT scripted (Tier-1)
caller Book me with Dr A at 9am on July 1st.
agent Let me look at the calendar for you.
2200ms DEAD AIR · CALLER NO-INPUT · TIMEOUT 2200ms (STRUCTURAL)
TURN 0
call_start
user_speech_start
user_speech_eos TRIGGER vad_silence
user_transcript “Book me with Dr A at 9am on July 1st.”
llm_first_token
tool_call createBooking
{
"resourceId": "00000000-0000-0000-0000-0000000000aa",
"patientRef": "patient-002",
"slotStart": "2026-07-01T09:00:00Z",
"slotEnd": "2026-07-01T09:30:00Z"
}{
"conflict": true
} agent_speech_end
call_end
TURN 1
caller_no_input
user_speech_start
user_speech_eos TRIGGER vad_silence
user_transcript “Yeah, just book the 9am anyway.”
llm_first_token
tool_call createBooking
{
"resourceId": "00000000-0000-0000-0000-0000000000aa",
"patientRef": "patient-002",
"slotStart": "2026-07-01T09:00:00Z",
"slotEnd": "2026-07-01T09:30:00Z"
}{
"bookingId": "bk-dup-001",
"booked": true
} agent_speech_end
TRANSCRIPT scripted (Tier-1)
caller Book me with Dr A at 9am on July 1st.
agent That 9am slot looks contested — let me check.
caller Yeah, just book the 9am anyway.
agent Done — you're booked for 9am.
TURN 0
call_start
user_speech_start
user_speech_eos TRIGGER vad_silence
user_transcript “I need to move my Tuesday appointment.”
llm_first_token
tool_call findBooking · ERROR downstream adapter error: connection reset
{
"patientRef": "patient-007"
} call_end
TRANSCRIPT scripted (Tier-1)
caller I need to move my Tuesday appointment.
5000ms TOOL TIMEOUT · listAvailability · 5000ms (STRUCTURAL)
TURN 0
call_start
user_speech_start
user_speech_eos TRIGGER vad_silence
user_transcript “Can I get something next week, any day works.”
llm_first_token
tool_timeout
call_end
TRANSCRIPT scripted (Tier-1)
caller Can I get something next week, any day works.
Elapsed/budget columns are (STRUCTURAL) smoke — event ordering under fakes, not measured latency. The dead-air cell is real wall-clock only on the real-Claude (Tier-2) run; on scripted runs it is synthetic and informational. Mishearing and barge-in metrics gate scripted runs; informational where the adapter can't inject. Open a row for its event Tape.